Taiwan Arrival Card (TWAC)
- Official website
- https://twac.immigration.gov.tw 1
- Mandatory since
- 1 October 2025 1
- Group submissions
- One person can submit for up to 16 people 1
- Run by
- National Immigration Agency (NIA) 1
Who must submit the TWAC
The National Immigration Agency says completing the TWAC is mandatory before immigration clearance. Without it, entry processing cannot go ahead 1. TWAC applies to 1:
- Foreign nationals entering Taiwan with a visitor visa or under the visa-exemption programme
- Hong Kong and Macao residents holding a multiple-entry permit
- Mainland Chinese residents holding a multiple-entry tourist permit
- Nationals without household registration who do not hold a Resident Certificate
Who may be exempt
The UK Foreign Office says you may be exempt if you hold a resident visa, an Alien Resident Card (ARC), an Alien Permanent Resident Card (APRC) or other permits issued by the Taiwanese authorities 3. Check with the National Immigration Agency if you are unsure 3.
When to submit
Complete the TWAC online within three days before arrival 1. Paper and online cards were both accepted until 30 September 2025. From 1 October 2025 paper arrival cards are no longer accepted 2.
The NIA has given airlines and shipping companies TWAC QR codes to post at check-in counters, so you can fill it in there if needed 1.
How to fill it in
- Use https://twac.immigration.gov.tw 1.
- Fill it in in Chinese or English. Guidance is available in seven languages 1.
- Upload a photo of your passport data page to fill in your details automatically 1.
- One person can complete forms for up to 16 travellers 1.
- You get a confirmation email, and you can review and edit your data online after submission 1.
Cost and validity
The NIA says TWAC is free of charge and must be completed entirely online 1. The Taipei Liaison Office in South Africa says it does not require any payment 2.
The NIA notice does not state a validity period. It treats the TWAC as the arrival card for the trip you are about to make, submitted within three days of landing 1.
Scam warning
The Taipei Liaison Office in South Africa reported that some visitors were asked to pay US$29.60 for the TWAC. It called this a scam and said not to pay any fees 2. Use only https://twac.immigration.gov.tw 2.
Common questions
Does the Taiwan Arrival Card cost money?
No. TWAC is free, and Taiwan's office in South Africa calls paid versions a scam 1,2.
Can I still use a paper arrival card in Taiwan?
No. Paper cards stopped being accepted from 1 October 2025 2.
When should I complete the TWAC?
Within three days before you arrive 1.
Do residents of Taiwan need the TWAC?
The UK Foreign Office says ARC, APRC and resident visa holders may be exempt 3.
Can I fill in the TWAC for my family?
Yes. One person can complete the form for up to 16 travellers 1.
What languages does the TWAC site use?
You fill it in in Chinese or English, with guidance in Chinese, English, Japanese, Korean, Thai, Vietnamese and Indonesian 1.
Rules and fees change. Check the official site linked above before you apply or pay. Spotted an error? Email [email protected] with the official link.
Sources
- National Immigration Agency (Taiwan): Starting October 1, 2025, Complete the Taiwan Arrival Card (TWAC) Online for Faster Clearance (21 September 2025)
- Taipei Liaison Office in the Republic of South Africa: Taiwan Immigration Update: Online Arrival Card Mandatory from October 2025 (accessed 19 October 2026)
- UK Foreign, Commonwealth and Development Office: Taiwan entry requirements (accessed 19 October 2026)
Related
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